This will set your connection to use the API names for both field names and dropdown values. This way, if the field or dropdown labels change, your integration will not be impacted.
When referencing field names in Smart Lookups (or Origin queries), use the label for the field and put brackets around it, like [Company ID]
You can use the Associations tables in the v3 API to connect data together. For example:
Engagements - Meeting
As of Sept 21, 2020 - use v1 API for Engagements
Set Type = MEETING (cap sensitive)
Insert Name/Subject into Title
Insert Body/Notes into Body
Set DateTime
Set IsActive to true (otherwise won't show in timeline)
AssociatedContacts should be comma separated
Meetings don't have a status
Engagements - Email
As of Sept 21, 2020 - use v1 API for Engagements
Set Type = EMAIL (cap sensitive)
Set both EmailText (plain text) and EmailHTML
ToEmail should be formatted as "{"email":"value"} or {"email":"value","firstName":"value","lastName":"value"}
FromEmail/CC/BCC should be formatted as [{"email":"value"},{"email","value2"}]
AssociatedContacts should be comma separated
Set DateTime
Set IsActive to true (otherwise won't show in timeline)
Engagements - Tasks
As of Sept 21, 2020 - use v1 API for Engagements
Set Type = TASK (cap sensitive)
Insert Name/Subject into Subject
Insert Body/Notes into Body
Set DateTime
Set IsActive to true (otherwise won't show in timeline)
Status must be NOT_STARTED, COMPLETED, IN_PROGRESS, WAITING, or DEFERRED (cap sensitive)
AssociatedContacts should be comma separated
Engagements - Calls
As of Sept 21, 2020 - use v1 API for Engagements
Set Type = CALL (cap sensitive)
Insert Body/Notes into Body
Set DateTime
Set IsActive to true (otherwise won't show in timeline)
Set DurationMilliseconds in milliseconds
Status must be COMPLETED (cap sensitive)
AssociatedContacts should be comma separated
Engagements - Notes
As of Sept 21, 2020 - use v1 API for Engagements
Set Type = NOTE (cap sensitive)
Insert Body/Notes into Body in HTML format
Does not use any of the Title or Subject fields - if you have a subject, add this to body and use <p> tags around your text to add line breaks